SiliconANGLE

ServiceNow debuts customer relationship management platform, new AI tools

ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make it easier for customers to use artificial intelligence agents. The software maker detailed ...
Hosted on MSN

How ServiceNow uses internal AI pilots to launch successful customer tools

When Chris Bedi joined ServiceNow as chief digital information officer in September 2015, he oversaw a small team of data scientists focused on AI and machine learning development. Fast forward to ...
Business Wire

ServiceNow Named a Leader in Strategic Portfolio Management Tools Evaluation

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business transformation, has been named a Leader in The Forrester Wave™: Strategic Portfolio Management Tools, Q2 2024 ...
Forbes

Why Data Has Never Mattered More For ServiceNow’s AI-Driven Strategy

At Knowledge 2025, ServiceNow launched its AI platform, built to use any AI, agent or model across the enterprise — driven by unified, real-time data. At its Knowledge 2025 event last week, ServiceNow ...
Business Wire

ServiceNow moves beyond the sidecar AI era, giving customers a complete AI-native experience across all products and packages

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI control tower for business reinvention, today announced that its entire product portfolio will be AI-enabled. Every ServiceNow ...
techtarget

ServiceNow makes the case to users for AI management

ServiceNow is courting new CRM users from its IT service management stronghold, as it also vies for control of agentic AI management with its AI Control Tower. This heats up the competitive rivalry ...
Diginomica

What Davies Group has learned since becoming an early adopter of ServiceNow’s generative AI tool, Now Assist

Davies Group has started using ServiceNow as an enterprise-wide operational platform and sees opportunity with generative AI. However, it has also exposed where it needs to improve to see the full ...
SiliconANGLE

ServiceNow debuts Autonomous Workforce, EmployeeWorks automation tools

ServiceNow Inc. today debuted two new cloud services that use artificial intelligence to automate manual work for users. The first offering, Autonomous Workforce, is a suite of specialized AI tools ...
Yahoo Finance

ServiceNow raises annual subscription revenue forecast on AI-driven tools demand

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Morningstar%2c Inc.

C1Secure Launches SmartReady, Giving Every ServiceNow Platform Owner the Tools to Validate, Govern, and Assure Rapid Production Releases

Following the SmartAI Ops launch that gave CIOs and CFOs visibility into AI operations alongside ServiceNow AI Control Tower, SmartReady completes the picture by helping enterprises assess, certify, ...